Shipping & returns
Shipping time
Shipping within 1 or 2 working days.
..............................................................................................................
Inside the Netherlands
Default delivery PostNL or Acces Point Delivery (UPS or PostNL)
| 0 > 20 kg | € 9,- |
Free shipping above €150 order amount *)
*) This applies to a single shipment. In the case of subsequent shipments, e.g. pre-orders, the order amount of both shipments must be above €150,-
..............................................................................................................
Outside the Netherlands
Belgium
| 0 > 10 kg | € 12,- |
| 10 > 20 kg | € 14,95 |
Free shipping above €250 order amount *)
*) This applies to a single shipment. In the case of subsequent shipments, e.g. pre-orders, the order amount of both shipments must be above €250,-
..............................................................................................................
Germany, France, Luxembourg
| 0 > 10 kg | € 14,95 |
| 10 > 20 kg | € 17,95 |
..............................................................................................................
Denmark, Italy, Macedonia, Czech Republic, Poland,
Spain, Austria, Finland, Ireland, Portugal, Sweden,
Greece, Bulgaria, Hungary, Litowen, Estonia, Slovenia,
Slovakia
| 0 > 10 kg | € 16,95 |
| 10 > 20 kg | € 19,95 |
..............................................................................................................
England, Switzerland, Norway
| 0 > 1 kg | € 25,00 |
| 1 > 2 kg | € 27,00 |
| 2 > 3 kg | € 28,00 |
| 3 > 4 kg | € 29,00 |
| 4 > 5 kg | € 30,00 |
| 5 > 6 kg | € 31,00 |
| 6 > 7 kg | € 32,00 |
| 7 > 8 kg | € 33,00 |
| 8 > 9 kg | € 34,00 |
| 9 > 10 kg | € 35,00 |
| 10 > 15 kg | € 36,00 |
| 15 > 20 kg | € 37,00 |
| 20 > 25 kg | € 40,00 |
| 25 > 30 kg | € 45,00 |
| 30 > 40 kg | € 55,00 |
| 40 > 50 kg | € 65,00 |
..............................................................................................................
USA, Canada
| 0 > 1 kg | € 50,00 |
| 1 > 2 kg | € 52,00 |
| 2 > 3 kg | € 58,00 |
| 3 > 4 kg | € 47,00 |
| 4 > 5 kg | € 51,00 |
| 5 > 6 kg | € 54,00 |
| 6 > 7 kg | € 57,00 |
| 7 > 8 kg | € 59,00 |
| 8 > 9 kg | € 62,00 |
| 9 > 10 kg | € 65,00 |
| 10 > 15 kg | € 70,00 |
| 15 > 20 kg | € 80,00 |
| 20 > 25 kg | € 90,00 |
| 25 > 30 kg | € 100,00 |
| 30 > 40 kg | € 120,00 |
| 40 > 50 kg | € 135,00 |
..............................................................................................................
Asia, Oceania, the Middle East
and other countries not mentioned above
| 0 > 1 kg | € 46 |
| 1 > 2 kg | € 52 |
| 2 > 3 kg | € 58 |
| 3 > 4 kg | € 64 |
| 4 > 5 kg | € 70 |
| 5 > 6 kg | € 76 |
| 6 > 7 kg | € 82 |
| 7 > 8 kg | € 88 |
| 8 > 9 kg | € 94 |
| 9 > 10 kg | € 100 |
| 10 > 15 kg | € 120,00 |
| 15 > 20 kg | € 140,00 |
| 20 > 25 kg | € 160,00 |
| 25 > 30 kg | € 180,00 |
| 30 > 40 kg | € 200,00 |
| 40 > 50 kg | € 220,00 |
..............................................................................................................
What should I do if my order hasn't arrived or is damaged?
- If you have opted for parcel post, please email [email protected] to provide your order number. We will then find out where your parcel has gone. You must do this within 45 days of shipment. Otherwise, we will not be able to report the loss to the carrier.
- In case of damage we ask you to return the damaged shipment to us.
..............................................................................................................
Returns
Are you not satisfied with your purchase? What a pity! But of course returns are possible!
You have the right to return the purchase within 14 days after receiving your product*. You can do this by sending an email to [email protected] within these 14 days with your name and order number. You will then receive a confirmation from Tinne+Mia stating how and to which address you can return the package (the shipping costs are for the customer). After receiving this confirmation you still have 14 days to return the product.
When the product is received back by us in good order, the purchase amount will be refunded to the account with which the purchase was made. The amount will be refunded within 10 working days after receipt of the return package.
*) Send your items back to us in perfect condition. Returns will only be accepted if all labels are intact and attached. Tinne+Mia will not take back items from which the labels have been removed.